TESSA Tools specialises in practical training for Microsoft Copilot and other secure, enterprise-level LLMs already in your technology stack. We transform your existing software licensing into a safe, functional resource that enhances never replacesp rofessional judgment.

We teach a "human-in-the-loop" protocol that reinforces Copilot as a support tool, not a decision-maker. Every output requires verification, ensuring professional accountability remains paramount.

Dedicated modules teach staff how to construct prompts that actively seek diverse perspectives and minimize algorithmic bias when drafting communications or summarizing reports that impact service users.

Training must be mandatory, practitioner-led, and integrated into quality assurance. Content must focus specifically on ethical boundaries, prompt engineering for legal compliance (Care Act/MCA), and explicit reasoning. The core outcome is ensuring every social worker understands that AI supports, but does not replace, their professional voice or statutory decision-making