Social care professionals collaborating in a modern workplace setting
Responsible AI Framework

A Responsible AI Framework for Social Care

Structured training and quality assurance for safe AI use. Built for practitioners, managers, and governance leads across England and the UK.

Why This Matters

AI writes fast. The TESSA Framework makes sure it writes well.

AI-generated documents can look polished and confident. But risk factors get softened, complexity smoothed out, and the person's real story replaced by something that reads well but says very little.

The TESSA Framework fixes that: structured input before AI writes, and a quality check after. AI that saves time without compromising professional judgement.

Professional reviewing AI-generated data analytics on screen

"We keep humans at the centre of the process. AI supports the work; it never owns it."

The Solution

Two systems. One continuous loop.

VERA:H trains your staff to give AI the right input. CLARITY checks the output meets professional standards. Together they form a cycle of safe, improving practice.

The TESSA responsible AI governance framework showing the VERA:H training loop and CLARITY quality assurance system for social care

VERA:H

Training embedded in practice. Before AI writes anything, the practitioner works through five checkpoints: whose voice, what evidence, what reasoning, who is accountable, what only a human can do. Built into the workflow, not a course people forget by Friday.

CLARITY

Quality assurance after AI writes. CLARITY reviews every output against relevant legislative domains for language, evidence, needs, and structure. It flags where a practitioner needs to look again. A second pair of eyes, built into the process.

The Framework in Action

From zero governance to statutory compliance. In under 12 weeks.

See how Future Families, a Midlands fostering agency, used the TESSA framework to roll out Microsoft Copilot across 153 staff with full governance, tailored training, and measurable impact.

148% average knowledge improvement across all cohorts
10 internal AI Champions trained for ongoing support
22 min average time saved per AI-assisted case note

Ready to put this into practice?

See how we deliver the framework through consultancy, training, and bespoke packages.

Start with a conversation

Find out where your organisation stands, or talk to us about rolling the framework out to your teams.

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